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Pilot on real calls first.", "[image] Retell", "Product", "Build", "Call Transfer", "Switch between human and AI", "Book Appointments", "Check availability and book", "Knowledge Base", "AI uses existing knowledge", "Navigate IVR", "Handle keypad menus", "Deploy", "Batch Call", "Run high volume campaigns", "Branded Call ID", "Your business name as a caller ID", "Verified Phone Numbers", "Prevent spam flags", "Monitor", "Post Call Analysis", "Uncover what's working", "AI Quality Assurance", "Improve reliability at scale", "Retell Workflows and more", "See release notes", "Solutions", "Industries", "Healthcare", "Financial Services", "Insurance", "Logistics", "Retail & Consumer Goods", "Travel & Hospitality", "Debt Collection", "Use cases", "Overview", "AI Dispatch Service", "Lead Qualification", "AI Receptionist", "AI Customer ServiceAI Answering Service", "Hire a certified Retell solution partner", "See Customer Stories", "Hear from our customers", "See customer stories", "Developers", "Resources", "Documentation", "Status", "GlossaryLearn", "Integrations", "Make", "Twilio", "Vonage", "Go High Level", "n8n", "Hubspot", "News", "BlogChangelogCommunity", "EventsCustomer Stories", "Company", "About UsCareers", "We’re hiring", "NewsroomBrand AssetsTrust Center", "Partners", "Solution Partner ProgramSolution Partner DirectoryApp Partner DirectoryCreator Partners", "Pricing", "Contact SalesLoginContact SalesTry For Free", "Login", "#1 AI Voice Agent Platform for Automating PHONE Calls", "Meet your AI call center from the future.", "Build, deploy, and manage next-generation AI voice agents that sound human, execute tasks, and scale effortlessly.", "Try Our Live Demo", "See Customers", "Built", "to Scale.", "Try Our", "Live Demo", "Receptionist", "Appointment Setter", "Customer Service", "Survey", "Receive a live call from our agent and discover how our AI caller transforms customer conversations.", "Use CaseSelect your use caseReceptionistAppointment SetterLead QualificationCustomer ServiceDebt CollectionSurveyNamePhone Number", "Get a call", "Thank you! Your submission has been received!", "Oops! Something went wrong while submitting the form.", "Case Studies", "Proven Impact,", "Real Conversations", "Discover how businesses use Retell’s AI voice agents to streamline operations, enhance customer service, and scale effortlessly.", "See All Case Studies", "With Retell, we’ve increased scheduling NPS by 38%, and filled underutilized provider capacity, allowing our team to focus on meaningful patient care instead of phone tag.", "Play Video", "Read Case Study", "Mike Tadlock", "COOPine Park Health", "Lucas answers calls in seconds, handles urgent EV support at scale, cuts support costs by over 50%, and significantly improves our SaaS margins.", "Carter Li", "CEO & FounderSWTCH", "By deploying conversational AI, MDS now handles 100% of inbound calls with only a 30% transfer rate, scaling effortlessly, and collecting ~$280,000 per month without sacrificing patient trust.", "Linda Harvard", "CIOMedical Data Systems", "AI-powered no code studio", "Production-Ready AI Agent Platform Your Team Can Operate", "Build, update, test, and deploy AI voice agents without relying on Retell for every change. Your team stays in control as your operation evolves.", "Test", "QA", "Analytics", "Build complex call flows,", "visually.", "Design every step of the conversation on a drag-and-drop canvas. Add functions, integrations, call transfers, DTMF, SMS, and custom logic to handle even your most complex workflows.", "Test with confidence", "before you deploy.", "Manually test changes, simulate thousands of scenarios, and turn real production calls into regression tests. Catch failures and edge cases before they reach your customers.", "Deploy anywhere,", "in minutes.", "Deploy your agent in minutes for inbound calls, outbound campaigns, web, or SMS. Connect phone numbers, launch an outbound dialer, or embed a website widget, all out of the box.", "Make quality measurable", "at any scale.", "QA up to 100% of your AI calls to measure performance at scale, surface patterns across conversations, and focus your team on the improvements that matter most.", "Custom Analytics for the Outcomes", "That Matter.", "Build custom analytics from any post-call metric and compare A/B test results to understand exactly how each agent version performs.", "Talks", "Like", "People", "Highlights", "Human-standard AI voice agent, out of the box", "Proprietary Voice AI Orchestration Delivering Human-Quality, Low-Latency Phone Conversations At Scale", "Lowest Latency", "Independent benchmarks confirm Retell as the leader in responsiveness. With ~600ms latency, conversations stay smooth and fluent.", "Ultra Realistic Voice", "Built from real performance data and refined through human-guided training", "Turn taking", "Proprietary turn-taking model that knows when to stop and when to listen.", "AI-native modern contact center", "Built for the Complexity of Real Call Centers", "Handle the workflows that make production call centers complex, from routing and transfers to outbound campaigns, human intervention, and CRM automation.", "Agentic Human Handoffs", "AI agents can brief human agents, answer follow-up questions, and confirm they’re ready to take over before connecting the customer.", "Outbound Campaigns at Scale", "Run outbound campaigns without stitching together another dialer. Upload your audience, schedule campaigns, control pacing and retries, handle voicemail, and let AI agents call at scale.", "Navigate Complex Phone Systems", "Detect IVRs, understand menu options, press digits, enter extensions, and reach the right destination during a live call.", "Listen Live, Step In When Needed", "Step in whenever you need to. Monitor AI calls live, listen in, and take over the conversation instantly when a human touch is needed.", "CRM Context In, Call Outcomes Back", "Enrich conversations with existing customer data, then write call outcomes, captured information, and follow-ups back to your CRM.", "True omni-channel communication.", "Voice Call", "[image] Voice Call", "Deliver natural, human-like phone conversations at scale.", "Chat", "[image] Chat", "Deploy AI-powered conversations across web and in-app chat experiences.", "SMS", "[image] SMS", "Engage customers through reliable, compliant text messaging workflows.", "API", "[image] API", "Build and orchestrate custom communication experiences through a flexible API.", "Compliance and Security", "Enterprise-Grade Security and Reliability", "From data protection and compliance to uptime and system resilience, Retell delivers the enterprise-grade security and reliability required to run voice AI at production scale.", "Compliance & Security", "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001. We ensure your voice agents meet the highest global standards for data privacy and security.", "SSO", "Seamless single sign-on with enterprise identity providers for secure, centralized access control.", "Personal Info Redacting", "User-defined controls to selectively redact sensitive personal data in calls and transcripts.", "Custom Role Based Control", "Configurable roles with module-level permissions to control access across teams.", "Scalability to Millions of Calls", "Battle-tested infrastructure built to handle millions of calls reliably at scale.", "Unmatched implementation services", "Professional FDE-led implementation to ensure a smooth and secure deployment.", "Enterprise On-prem", "Deploy Retell within your own infrastructure to meet strict security and data residency requirements.", "Developer friendly", "Always on the Best Models", "Retell continuously integrates leading AI models, so you stay at the cutting edge without rebuilding your stack.", "Comprehensive APIs & SDKs", "Go beyond the dashboard with APIs and SDKs that give developers deep programmatic control across the platform.", "Powerful Integrations, Out of the Box", "Connect Retell to your telephony, CCaaS, CRM, knowledge bases, calendars, and other business systems with ease.", "FAQ", "AI Voice Agent FAQs", "What is an AI voice agent?", "An AI voice agent is an autonomous system that can listen, speak, and hold natural phone conversations like a human. It uses speech recognition, large language models, and text-to-speech technology to understand callers, respond intelligently, maintain context, and take actions such as booking appointments or updating systems without relying on rigid scripts or human intervention.", "Which is the best AI voice agent?", "The best AI voice agent depends on what you need it to do. For production phone calls, evaluate platforms on four things: workflow accuracy on multi-step calls, latency under real network conditions, how much of the agent logic you control, and whether you can test on your own traffic before committing. In an independent Cekura benchmark across 414 calls, Retell AI scored 95.7% workflow accuracy, the highest of six platforms tested. See how Retell AI compares to other platforms.", "How much do AI voice agents cost?", "AI voice agent pricing is usually charged per minute of call time. Retell AI runs $0.07 to $0.31 per minute for voice agents depending on the models, voice, and add-ons you select, with no annual contract and no per-resolution charge. Chat agents start at $0.002 per message. You can estimate your cost on the pricing page, or compare enterprise plans.", "Do the AI voice agents sound like a real person?", "Most people cannot tell on a short call. Voice quality comes down to three things: the underlying speech model, response latency, and how the agent handles interruptions. Retell AI agents handle mid-sentence interruptions and natural turn-taking rather than waiting for a full pause, and can transfer to a human mid-call when a conversation needs one. The fastest way to judge it is to hear one, so try the live demo.", "Is using AI voice illegal?", "No, using AI voice agents is legal in the United States, but it is regulated. Outbound calling requires prior consent under the TCPA, some states require disclosure that the caller is automated, and call recording consent rules vary by state. The FCC has ruled that AI-generated voices in robocalls fall under existing TCPA restrictions. Compliance depends on how the platform is used, not on the platform itself. Our Trust Center covers how Retell AI handles security and compliance.", "Is there a free AI voice agent available?", "Yes. Retell AI gives you $10 in free credits at signup with full platform access and no contract, which covers building an agent, simulation testing, and live test calls, along with 20 free concurrent calls. After the credits run out you pay per minute with no commitment. See pricing and plans.", "How do Retell AI voice agents work?", "Retell AI is a real-time conversational AI platform that uses proprietary voice AI orchestration with low-latency speech recognition, LLM-powered conversation understanding, and real-time function calling. The platform features a ~600ms latency (industry-leading responsiveness), ultra-realistic voices built from real performance data, and proprietary turn-taking models that know when to speak and listen.​", "How do I create AI voice agent with Retell AI?", "Creating a voice AI agent with Retell is easy! Sign up for a free account on the Retell dashboard, where you’ll receive $10 of free usage. From there, you can customize and configure your AI voice agent, integrating it seamlessly with your company’s data and workflows", "Can I connect agent to my existing phone number?", "Yes. Retell supports integration with any telephony system through SIP trunking, making it easy to connect your existing phone number and deploy your AI-powered answering service or AI IVR without changing infrastructure.", "What is an AI call center?", "An AI call center uses AI phone agents to handle customer calls instead of routing every interaction to a person. The agent answers, understands what the caller wants, resolves routine requests, and escalates complex ones to a human with full context attached.", "How do AI call centers actually function?", "AI call centers layer four technologies into one pipeline: a voice engine that converts speech to text and back in ~600ms, intent detection that identifies caller needs and pulls CRM history instantly, telephony APIs (Twilio, Vonage, SIP) that plug into your existing phone system, and post-call automation that logs data, creates tickets, and triggers follow-ups without human intervention.", "Can AI replace call center agents?", "No. AI phone agents handle repetitive, high-volume work like appointment booking, order status, and qualification, which frees your team for calls that need judgment or empathy. Most Retell AI deployments run a hybrid model: the voice agent takes the routine volume and hands off to a person when the conversation calls for it.", "What can a Retell AI voice agent do on a call?", "It answers inbound calls and places outbound ones, qualifies leads, books appointments, checks order status, and routes or transfers to a live agent when needed. Mid-call, it can pull and push data through your existing systems, so it acts on real customer information rather than reading from a script.", "What are the main benefits of using an AI call center?", "Shorter wait times, calls answered 24/7, lower cost per call, and capacity that scales with volume instead of headcount. Because the agent handles routine calls end to end, average handle time drops and your team spends its hours on higher-value conversations.", "How does Retell AI improve performance and quality assurance?", "Every call is transcribed and available for review, so you evaluate 100 percent of interactions instead of a manual sample. Transcripts and call data surface recurring issues, drop-off points, and coaching opportunities across your full call volume, not a handful of spot checks.", "Does Retell AI’s AI call center offer multilingual support?", "Yes. Voice agents can hold conversations in multiple languages, so you serve customers in their preferred language without staffing separate multilingual teams.", "How does Retell AI connect to my existing tools?", "Retell AI integrates with CRMs, calendars, and telephony through native connectors and APIs. The agent reads customer context before and during the call and writes outcomes back automatically, so records stay current without manual entry.", "How is an AI phone agent different from traditional IVR?", "Traditional IVR forces callers through fixed menus most people try to skip. A Retell AI voice agent understands natural speech, lets the caller say what they need in their own words, resolves simple requests directly, and routes the rest without menu trees.", "Revolutionize your call operation with Retell", "Start building smarter conversations today.", "Try For Free", "Contact Sales", "to scale,", "human by", "design", "Subscribe to our newsletter for our product updates.", "Submit", "Start Free Trial", "See what makes Retell’s AI voice platform unique from how it works to what it can do for your team.", "Call TransferBook AppointmentsKnowledge BaseNavigate IVR", "Batch CallBranded Call IDVerified Phone Numbers", "Post Call AnalysisAI Quality Assurance", "Company Sizes", "Enterprise & Mid-MarketStartup", "Use Cases", "AI Auto Dialer", "AI Answering ServiceAI IVRAI Appointment SetterAI Telemarketing", "Product & Support", "DocumentationModel BenchmarkPricingChangelogBlogCustomer StoriesEventsArea CodeGlossaryRetell UniversityStatus Page", "Compare Products", "Competitors Overview", "VS", "Bland", "Vapi", "Synthflow", "Thoughtly", "Decagon", "Sierra", "Products", "DocumentationModel BenchmarkPricingChangelogBlogCustomer StoriesEventsArea CodeGlossaryLearnRetell UniversityStatus Page", "Request an AI Summary", "Learn more about how Retell is improving customer experience at leading enterprises.", "About UsCareersNewsroom", "Social Media", "LinkedInXYoutubeCommunityDiscord", "© 2026 Retell AI", "Trust CenterPrivacy PolicyHIPAATerms Of Service", "Add Retell AI as a preferred source on Google", "Something went wrong. Please try again, or email support@retellai.com if it keeps happening.", "Check your inbox to confirm your subscription.", "Email", "I agree to receive the Retell newsletter and accept the data privacy statement.", "Subscribe", "You can unsubscribe at any time using the link in any email. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.", "We use Brevo as our marketing platform. 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Quickly understand which plan fits best.", "Monthly calls", "Enter your expected monthly call volume in minutes to estimate costs.", "Enter Amount", "Choose your options", "LLM", "GPT 5.5", "GPT 5.4", "GPT 5.2", "GPT 5.1", "GPT 5", "GPT 5 nano", "GPT 5 mini", "GPT 4.1", "GPT 4.1 mini", "GPT 4.1 nano", "Claude 4.5 sonnet", "Claude 4.6 sonnet", "Claude 4.5 haiku", "Gemini 3.5 Flash", "Gemini 3.0 Flash", "Gemini 2.5 Flash", "Gemini 2.5 Flash Lite", "Custom LLM", "Text To Speech", "Retell Platform Voices", "Minimax Voices", "Fish Voices", "Elevenlabs Voices", "Cartesia Voices", "OpenAI Voices", "Telephony", "Custom Telephony", "Retell Twilio/Telnyx", "Call Agent Add-ons", "Advanced Denoising", "Safety Guardrails", "PII Removal", "+ Add Feature", "Cost Per Minute", "$0.11", "LLM Cost$0.04/min", "Retell Voice Infra$0.055/min", "TTS Cost$0.015/min", "Telephony Cost$0.00/min", "Add-ons$0.00/min", "Total per month$0.11", "For pay as you go plan", "View More Pricing Details", "Comparison", "Compare Plans", "Items", "Pay-as-you-go", "Enterprise", "Contact Sales", "Voice AI", "Price", "$0.07-$0.31/minute", "Custom Pricing", "Concurrent calls", "20 included, more available on demand", "No Cap on Concurrent Calls", "Infrastructure", "Server", "Shared", "Dedicated stable server (add-on)", "Built-in Fallback System", "Compliance", "Built-in Safety Guardrails", "Personal Info Redaction (PII)", "Opt-out Recording & Transcription", "Custom Data Retention", "HIPAA / BAA", "SSO", "Custom MSA", "Custom DPA", "Custom BAA", "Support", "24/7 Support with Dedicated Portal", "Dedicated Implementation Support", "Named Account Manager", "Detailed Component Pricing", "Call agent Pricing", "DefaultSpeech-to-Speech", "Conversation Voice Engine", "Notes", "Retell Voice Infra", "$0.055/minute", "Text-to-speech", "$0.015/minute", "ElevenLabs Flash", "$0.040/minute", "ElevenLabs Multilingual v2", "$0.06/minute", "ElevenLabs v3", "$0.10/minute", "ElevenLabs v3 Conversational", "$0.08/minute", "ElevenLabs v4", "ElevenLabs v4 Turbo", "Inworld Voices", "Standard", "Fast Tier", "GPT 5.6 TerraRecommended", "$0.064/minute", "Claude 5 SonnetRecommended", "GPT 5.5Recommended", "$0.16/minute", "$0.32/minute", "GPT 5.4Recommended", "$0.080/minute", "GPT 6.1 Sol", "$0.128/minute", "GPT 6.1 Sol (Ultrafast)", "$0.384/minute", "GPT 6 Astra", "$0.64/minute", "GPT 6 Sol", "GPT 6 Luna", "$0.0032/minute", "$0.0064/minute", "GPT 5.6 Sol", "$0.256/minute", "GPT 5.6 Luna", "GPT 5.4 mini", "$0.024/minute", "$0.048/minute", "GPT 5.4 nano", "$0.056/minute", "$0.112/minute", "$0.04/minute", "$0.008/minute", "$0.016/minute", "$0.0016/minute", "$0.045/minute", "$0.0675/minute", "$0.0128/minute", "$0.0192/minute", "$0.0048/minute", "Claude 5.5 Opus", "Claude 5.5 Sonnet", "Claude 5.5 Haiku", "Claude 5 Opus", "$0.025/minute", "Gemini 4 Argon", "Gemini 3.8 Flash", "Gemini 3.7 Flash", "Gemini 3.6 Flash", "Gemini 3.5 Flash Lite", "$0.0096/minute", "Gemini 3.1 Flash Lite", "Call RatesNo Charge for Sip Trunking/Custom Telephony", "Select Country", "Country", "United States (Twilio)United States (Twilio Toll Free)India (Twilio)Australia (Twilio)Germany (Twilio)Spain (Twilio)United Kingdom (Twilio)Mexico (Twilio)France (Twilio)Japan (Twilio)Canada (Twilio)Italy (Twilio)Indonesia (Twilio)Philippines (Twilio)Malaysia (Twilio)Thailand (Twilio)United States (Telnyx)India(Telnyx)Canada(Telnyx)", "$0.015/min", "Extras", "+$0.005/minute", "+$0.005/dial", "Branded Call", "+$0.10/outbound call", "+$0.005/min", "+$0.01/min", "First 100 minutes free", "$0.10/min", "SMS", "$0.01/Msg", "Chat Agent Pricing", "$0.0208/AI msg", "$0.02/AI msg", "$0.05/AI msg", "$0.025/AI msg", "$0.10/AI msg", "$0.001/AI msg", "$0.04/AI msg", "$0.002/AI msg", "$0.0075/AI msg", "$0.0175/AI msg", "$0.0125/AI msg", "$0.0025/AI msg", "$0.0005/AI msg", "$0.015/AI msg", "$0.004/AI msg", "Claude 4.6 Sonnet", "$0.03/AI msg", "$0.007/AI msg", "$0.003/AI msg", "$0.005/AI msg", "Chat agent Add-ons", "Monthly Subscription Items", "Retell Phone Numbers", "No Charge for custom phone numbers", "$2.00/month", "Retell SMS", "No charge for custom telephony SMS", "$20.00/month", "Concurrency (Active Calls)", "Free for first 20 concurrency (active calls)", "$8.00/Concurrency/month", "$80/month free value (10 KBs)", "$8.00/Knowledge Base/month (prorated)", "Verified Phone Number", "$10.00/Phone number/month", "Speech-to-speech LLM", "GPT Realtime 1.5", "$0.345/minute", "GPT Realtime", "GPT Realtime mini", "$0.07/minute", "GPT Realtime 2.1", "$0.38/minute", "GPT Realtime 2", "GPT Realtime 2.1 mini", "Monthly Subscriptions Items", "$8.00/Knowledge Base/month", "Free for first 10 knowledge bases", "One-time $10 fee", "Advantages", "The go-to Voice AI platform speaks for itself", "Most platforms force a tradeoff between speed and security. We built Retell so you never have to choose. Full access, fair pricing, enterprise-grade security from day one.", "All-In Features", "No platform fees, no feature gating. Every plan gets full access to the entire platform.", "[image] All-In Features", "Usage-Based Billing", "You pay only for what you consume. No minimums, no contracts, no surprises.", "[image] Usage-Based Billing", "Launch in Minutes", "Go from signup to live agent in minutes. Pre-built templates and simulation testing get you to production fast.", "[image] Launch in Minutes", "Enterprise Ready", "SOC 2 certified, HIPAA-ready, with SSO and custom compliance terms. Built for teams that can't compromise on security.", "[image] Enterprise Ready", "FAQ", "Common Questions", "How do you calculate the minutes?", "Each call is tracked to the nearest second. At the end of each billing cycle, we charge based on your total accumulated minutes. No rounding up per call, no inflated bills.", "Does billing continue after a transfer?", "Once the call is transferred, the AI voice agent fee stops. Only the telephony fee continues for the remainder of the transferred call.", "Am I charged during silence or hold time?", "Yes. Billing covers the entire duration of the call because the speech-to-text engine remains active and listening throughout, even during silence.", "How do I access invoices and add company details?", "Invoices are available in the Billing tab after each billing cycle. Make sure to add your company information before the billing date so it appears on your invoice.", "Do I get charged for failed calls or voicemails?", "You are only charged for connected calls. If a call fails to connect, you won't be billed. For calls that reach voicemail, billing applies only for the duration the AI agent is active on the line.", "How do concurrent call limits work?", "Every account includes 20 concurrent calls for free. Need more? Additional capacity is $8 per concurrent call per month. Add or remove anytime as your volume changes. Enterprise plans offer custom concurrency starting at 50+ calls.", "Time to hire your AI call center", "Revolutionize your call operation with Retell.", "Try For Free", "Built", "to scale,", "human by", "design", "Subscribe to our newsletter for our product updates.", "Submit", "Thank you! Your submission has been received!", "Oops! Something went wrong while submitting the form.", "Start Free Trial", "See what makes Retell’s AI voice platform unique from how it works to what it can do for your team.", "Call TransferBook AppointmentsKnowledge BaseNavigate IVR", "Batch CallBranded Call IDVerified Phone Numbers", "Post Call AnalysisAI Quality Assurance", "Company Sizes", "Enterprise & Mid-MarketStartup", "Use Cases", "AI Auto Dialer", "AI Answering ServiceAI IVRAI Appointment SetterAI Telemarketing", "Product & Support", "DocumentationModel BenchmarkPricingChangelogBlogCustomer StoriesEventsArea CodeGlossaryRetell UniversityStatus Page", "Compare Products", "Competitors Overview", "VS", "Bland", "Vapi", "Synthflow", "Thoughtly", "Decagon", "Sierra", "Products", "DocumentationModel BenchmarkPricingChangelogBlogCustomer StoriesEventsArea CodeGlossaryLearnRetell UniversityStatus Page", "Request an AI Summary", "Learn more about how Retell is improving customer experience at leading enterprises.", "About UsCareersNewsroom", "Social Media", "LinkedInXYoutubeCommunityDiscord", "© 2026 Retell AI", "Trust CenterPrivacy PolicyHIPAATerms Of Service", "Add Retell AI as a preferred source on Google", "Something went wrong. Please try again, or email support@retellai.com if it keeps happening.", "Check your inbox to confirm your subscription.", "Email", "I agree to receive the Retell newsletter and accept the data privacy statement.", "Subscribe", "You can unsubscribe at any time using the link in any email. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.", "We use Brevo as our marketing platform. 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