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      "current_text": "Bland | Enterprise Voice AI Platform for Phone Agents\n[description] Build, deploy, and monitor AI voice agents that sound human. Self-hosted models, sub-second latency, and enterprise compliance.\nSkip to content",
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            "Voice AI for the calls that can’t go wrongVoice AI for high-stakes calls",
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            "[image] Idaho Housing and Finance Association",
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            "What is Bland AI?",
            "Bland is an enterprise voice AI platform. Customers use it to build, run, and monitor AI phone agents that hold real conversations at scale. Agents work inbound and outbound, sound human, run on Bland's own infrastructure, and plug into the tools your team already uses.",
            "How does per-minute pricing work?",
            "One per-minute rate covers the language model, speech-to-text, text-to-speech, and telephony. There are no per-token charges, no per-feature surcharges, and no separate vendor invoices. Pricing scales with usage. Enterprise plans are contracted based on volume, dedicated infrastructure, and compliance requirements.",
            "How long does it take to deploy a Bland agent?",
            "Most production agents go live in two to six weeks, depending on how complex the conversation flow is. Bland's Forward Deployed Engineer team builds the customer's first agent end to end. They own the pathway, the integrations, and the test loop with your ops team. You're not stitching it together yourself.",
            "How does Bland handle HIPAA, PCI, and SOC 2?",
            "Bland holds independently audited SOC 2 Type I and Type II reports, is HIPAA compliant, and self-attests to PCI DSS. The platform was built around these standards, not retrofitted to them. Self-hosted and on-premises deployments are available for the most sensitive workloads. BAAs and DPAs are in place for healthcare and EU customers.",
            "Can Bland replace my call center?",
            "Yes. Companies run full AI call centers on Bland: agents answer thousands of concurrent calls, handle routine requests end to end, and route edge cases to humans with full context. Bland works as a standalone AI contact center or alongside your existing team and telephony.",
            "How is Bland different from an IVR?",
            "An IVR makes callers navigate menus with a keypad. Bland replaces it with conversation: callers state what they need, and the agent understands, acts, and resolves in natural language. Companies typically replace their IVR first, then expand the same agent across the full call volume.",
            "Does Bland replace humans or work alongside them?",
            "Bland is designed to handle 100% of calls. Most customers ramp there gradually. They start with high-volume, repeatable work like appointment booking, intake, IVR replacement, and identity verification. Complex edge cases route to humans with full context. Over time, the agent absorbs more of the workload.",
            "Does Bland support languages other than English?",
            "Bland supports 40+ languages natively, with real-time translation available in 23 of them. Agents can switch languages mid-call when needed. TTS voices are available for every supported language, and custom voice clones can be trained per language.",
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            "How do I get started?",
            "Sign up on the Start plan and you get two credits plus an inbound number valued at $15/month, with no card required.",
            "How does Bland's pricing compare to platforms like Vapi or Retell?",
            "Their advertised per-minute rate is the platform fee only. Vapi lists $0.05/min and Retell lists about $0.07/min for their voice infrastructure. You then pay separately for the LLM, speech-to-text, text-to-speech, and telephony. Adding typical provider rates (a leading LLM, Deepgram or equivalent STT, ElevenLabs or OpenAI TTS, and Twilio) brings most production stacks to roughly $0.13 to $0.30 per minute on Vapi and $0.11 to $0.25 per minute on Retell, depending on which model and voice you pick",
            "Can we bring our own telephony provider?",
            "Yes. Bland integrates with your existing Twilio account, with SIP trunks from any contact-center or telephony provider, or you can use Bland's built-in Twilio at pass-through cost. BYOT customers do not pay transfer fees. You handle carrier costs directly and Bland charges only the per-minute AI rate.",
            "How fast can we go live?",
            "Most teams deploy a first agent within a day on the self-serve plans. Enterprise deployments with custom integrations, number porting, and compliance review follow our 28-day deployment framework: scope, build, gray/red/green-team test, and go live with our forward-deployed engineering team alongside yours.",
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            "Yes. SOC 2 Type I and Type II (independently audited), HIPAA compliant with a signed BAA, GDPR compliant with a DPA, and PCI DSS self-attested. Bland is also FedRAMP 20x Class A certified and ISO 27001 certified. Compliance documentation is available under NDA on Enterprise.",
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